From 1 November 2018 the Australian Financial Complaints Authority or ‘AFCA’ will be the new external dispute resolution (EDR) scheme to deal with complaints from consumers in the financial system. It will be operated by a not-for-profit company limited by guarantee authorised by the Minister for Revenue and Financial Services. AFCA will have expertise to deal with all disputes across the entire financial services industry, including superannuation and small business lending

Don’t be fooled into thinking that ‘Foreign Residents Capital Gains Withholding’ (FRCGW) does not apply to Australian residents. In fact it absolutely does! This not only affects Australian resident property owners it also requires them to comply with legal obligations and can impose heavy penalties for non-compliance. Vendors/sellers of Australian property valued over $750,000 will be required to prove they are not a foreign resident through the Australian Taxation Office (

Help Platform - Xero Central Need some quick Xero support? The Xero Central help function should be your first reference point! Either bookmark the site in your browser; central.xero.com or access it from within your Xero company file by selecting the question mark then “Help Centre”. Alternatively, type your question in the box provided for a shortlist of results. Xero Central brings together all types of help files so you get the answers you need in one place. Here’s some